Privacy Notice
Privacy Notice of hiexam
Welcome to the privacy center of hiexam. Here shows you how hiexam collects and stores your private information. hiexam respects your privacy. By this notice, we make a commitment that we’ll protect your privacy. In the following parts, we will show you how your data is collected and used.
Where Can Privacy Notice be used?
This privacy includes how hiexam deals with the personal identification information and other personal identification information shared by the business companies when visitors visit www.hiexam.com and its server.
When you registered to be a member of hiexam, it meant that we could use your information according to this privacy notice.
User names and Passwords
You are required to fill in your username and password when you register hiexam. The only one thing that matters when you log in is your password. Your registered E-mail is your username when your log in www.hiexam.com, so use the E-mail address which is effective and we can keep in touch with you. You can change your password in the consumer’s center. If you forgot your password, you may lose your account and your personal identification information. You can contact us or use the links for password missing to get your password back. hiexam has no responsibility for the damage caused by password missing which is due to individual mistakes or improper use.
Collect Information
When you register in hiexam, use hiexam’s products or services, we’ll collect your personal identification information. If you want to be a member of hiexam, you’re required to fill in the registered information, including names and registered E-mail. In addition, if you choose the products delivered service, you’re required to fill in your true name, address, phone number and postal code. hiexam offers better service to its members by obtaining members’ statistical information from this registered information.
Use of Information
hiexam collects client’s information to offer better focused services.
After you being a member of hiexam, we’ll offer you the following service by checking your registered information:
- Enjoy hiexam’s membership price.
- Receive the information of sales promotion of hiexam periodically.
- Request assistance from our "Livesupport!"
If you buy something from hiexam, the following services will be offered according to your purchasing information: - The latest information of the subject which you have bought will be sent to you periodically. (for 3 months, counting from the purchasing day)
- Enjoy hiexam’s membership price.
- A discount is available when you purchase something.
- Enjoy the integral policy of hiexam.
- Enjoy all kinds of privilege promoting activities.
Receive the information of sales promotion of hiexam periodically.
Proclaim and Share the Information
hiexam will never give, sell, rent or share the business users’ personal information with the third party with following circumstances are exceptions:
- We’re allowed to share the information with the third party by our clients.
- Without giving your personal information, the products and services you need won’t be offered.
- The third party, the surrogate of hiexam and hiexam offer service and website together. (After the service, the third party is forbidden to read all the data which is available before the service included.)
- When we’re forced to offer your information by law and the government.
- We find that you disobey the service terms of hiexam or rules of other products and services.
Use of Cookies
Under the circumstances that you don’t refuse to receive cookies, they will be sent to your browser and kept in the hard disk of your computer. We use cookies to store the data caused by visiting our website. So when you visit our website or visit it again, we can identify you. We can offer you better service by analyzing the data. You have the right to choose to accept the cookies or refuse it. You can also refuse cookies by changing settings of the browser.
IP
We trace the IP just for the consideration of safety and we can learn about the installations of our products. The software products of hiexam can only be installed in two different machines. If the active IP of users change frequently, we’ll contact the clients and take measures to prevent the products from being abused.
Credit Card
hiexam’s online payment requires clients to fill in the information of credit card and submit it to finish the purchasing procedure. hiexam will never get anything about the client’s integrity payment information. All our online payment is accomplished by the third safe payment gateway. We can tell whether the client has successfully paid by the feedback information of the payment gateway. hiexam only gets part of the payment information to keep in touch with clients with reason. hiexam uses SSL confidential system to ensure the security of data transmission.
If our payment gateway judges that there might be some possibility of credit card fraud , you will receive a mail inquiring you about the information of your credit card. You should respond it in 24 hours if you have received such mails. Then we will submit the information you offered to the payment gateway to prove that you’re the cardholder of the credit card to dispel your suspicion of cheating. The information you offered will be reserved by us for three months in order to accomplish the payment with the bank. In the meantime, hiexam ensures that your information won’t be shared or exchanged. We will destroy all the information after three months to protect your privacy.
External Links
You may find some links to other websites in www.hiexam.com and hiexam has no responsibility for those websites’ privacy safeguards. We may add some business companies’ websites to it at any time when it’s needed. But the information we give to them is just general information, we’ll never publish your identification.
The Revision of the Privacy Policy
The privacy policy of hiexam improves continuously. As the expansion of our service area, we will update the privacy policy when there is something new. You can look over this notice at any moment. Except for the large margin of revision in personal information, hiexam won’t inform the clients of the update.
Contact hiexam
If you would like to contact us for any reason regarding our privacy practices, please write us at the following email address: sales(at)4cert.com
